It’s no surprise that a successful and long-running car dealership, first opened by the Flanagan family more than fifty years ago, would continue to operate with a business philosophy centered upon family values. Of the Volvo dealers in New Jersey and surrounding areas, customers at Smythe Volvo have come to expect that they will be treated like family, whether visiting the dealership for a purchase or service appointment. It’s a family legacy that continues to deliver outstanding business results for Smythe customers and the dealership itself, which is routinely distinguished by impressive industry awards.
The professional and enthusiastic sales, finance, and service teams make the Flanagan family’s business philosophy possible, bringing to life the ideals of honesty, integrity, and transparency in transactions. And it’s not just Smythe Volvo customers who have taken notice and appreciate these efforts. Smythe Volvo routinely wins industry awards and accolades, evidence of the Flanagan family’s successful endeavors and consistent commitment to its consumers.
A Destiny Shaped by Legacy
Of all the feathers in its cap, perhaps its the one from DealerRater that makes the most impact. Awarded National DealerRater Volvo Dealer of the Year for four consecutive years – no other Volvo dealership can match such a distinction – Smythe Volvo is proudly poised in the number one spot out of the nation’s 312 Volvo dealers.
Just to clarify, DealerRater is the biggest name in car dealer reviews, and is committed to recognizing those dealerships which excel in customer service, as represented by the online reviews crafted by their customers and posted to the DealerRater website.
The criteria for DealerRater’s Dealer of the Year Award includes a minimum of 25 new reviews completed and posted to DealerRater’s site throughout the course of the prior calendar year. These reviews must reflect an average rating of 4.0 out of a possible 5.0, and cannot have been blacklisted during the previous year. In other words, these are genuine reviews written by real people. Of the 423 reviews submitted over a two-year period, Smythe Volvo scored a near perfect average of 4.9 out of the highest possible 5.0.
President of DealerRater, Chip Grueter, announced, “We congratulate Smythe Volvo for achieving this distinction for customer satisfaction amongst Volvo dealers across the United States and look forward to their continued success through unparalleled customer service. It was a tight competition among many outstanding dealers throughout the United States and Smythe Volvo should be proud of this accomplishment.”
Proud, But Not Resting on Their Laurels
The sales and service team honor that pride on a daily basis by continuing to deliver top-notch customer service and support. Customer satisfaction remains their ultimate motivation.
Between the impressive inventory of both new and pre-owned vehicles, you’ll have an abundance of options to choose from. For example, if you’re in the market for something new, a test drive of the 2016 Volvo S60 T5 sedan, particularly the high-end Inscription trim level, is likely in order.
But, budget-conscious consumers can also reap the benefits of shopping at Smythe Volvo, thanks to the diverse offerings from the pre-owned department. The pre-owned vehicles, including S40s and S60s from various recent model years, come backed by a free CarFax report. However, if vintage is your goal when shopping pre-owned, you can’t miss the gold 1979 Volvo 262 Bertone Coupe.
Are you a devoted Volvo fan, but curious about other automakers? If you’re in the mood for a change, the pre-owned inventory at Smythe Volvo also features cars from 16 other manufacturers, both economical, like Subaru, Chevrolet, and Honda, or more luxury-driven like BMW, Infiniti, and Maserati.
Regardless of what you’re looking for, the sales and service experts at Smythe Volvo will devote themselves to ensuring that you find it, and at a price that satisfies your budget. Trust Smythe Volvo for all you new and pre-owned vehicle needs.